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Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking | 20% | - Network configuration
|
| System Troubleshooting | 25% | - Startup and system issues
|
| Applications and Processes | 15% | - Process management
|
| Installation and Configuration | 20% | - macOS installation methods
|
| User Accounts and Data Management | 20% | - File systems and permissions
|
Apple Macintosh Service Sample Questions:
1. Where is the BEST place to look for information regarding special take-apart tools for an
Apple product?
A) Service News
B) User's manual
C) Service manual
D) Discussions
2. Which TWO details are derived from entering an Apple product's serial number into the
Apple Support Web page? SELECT TWO
A) Mac OS version
B) Warranty status
C) AppleCare name
D) Installed memory
E) Number of USB ports
3. Which THREE of the following are symptoms of a 'no power' condition? SELECT THREE
A) You don't hear any fan or drive noise.
B) You don't hear a startup chime.
C) You can't connect to the Internet.
D) The power button or power indicator doesn't light up at all.
E) The cursor is frozen and the system is unresponsive.
4. A customer claims that her Mac mini, with an AirPort Extreme card installed, cannot connect to her AirPort Express network at home. Her configuration includes an Apple
Cinema Display resting on top of the Mac mini, and a functioning AirPort Express Base
Station 20 feet away. Which of the following choices is the most likely cause of this problem?
A) The AirPort Express Base Station is too far away.
B) AirPort reception is affected by the display on top of the Mac mini.
C) The Mac mini must be upgraded to Mac OS X v10.4.7 first.
D) The AirPort Express Base Station is not compatible with the Mac mini.
5. Examine the exhibit. What is this message?
A) Firmware Update
B) Software Update
C) Kernel Panic
D) Power-On Self-Test
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,C | Question # 3 Answer: A,B,D | Question # 4 Answer: B | Question # 5 Answer: C |
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