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Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Process for SMB Solutions | - Opportunity identification
|
| Solution Architecture & Deployment | - System architecture basics
|
| SMB Market & Customer Requirements | - SMB business needs analysis
|
| Siemens SMB Solutions Portfolio | - Product positioning for SMB customers
|
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which advantages of hybrid systems make them the largest part of the Small and Medium Business (SMB) market? (Choose two)
A) The solutions have all the traditional features of voice communication systems.
B) The solutions have additional flexibility of IP telephony.
C) The solutions are rated as the best communication solutions in the industry.
D) The solutions are easy to deploy and require no maintenance.
2. How does the Siemens HiPath OpenOffice system help raise the level of service offered to the customers?
A) It allows users to easily download and upload files from and to a shared Web resource.
B) It helps users download the latest business information free-of-cost.
C) It helps staff members speak to the customers more often, and because the staff members are not traveling as much they have more time to actually spend working on solving customers' problems.
D) It allows users be contactable at multiple work locations using their mobile phones.
3. Which of the following is the standard speech transmission protocol used with VoIP networks?
A) RTP
B) SIP
C) MGCP
D) H.323
4. Which best describes HiPath OpenOffice ME?
A) It integrates high definition (HD) video, PC-based video and voice-only end-points into a unified communications (UC) network.
B) An IP communications system for small businesses with up to 30 users.
C) A pure IP Unified Communications appliance targeted at the 20 to 150 user market.
D) An easy-to-deploy WLAN solution for fast, reliable, and secure enterprise-wide 802.11n mobility.
5. Which options describe how HiPath OpenOffice ME increases employee productivity? (Choose two)
A) Intuitive wizards, pre-loaded software and applications only need activation.
B) The Call Me! feature allows making calls using cheaper call tariffs.
C) Presence status enables easier collaboration and faster customer service.
D) On-site mobility gives freedom to employees who cannot be tied to their desks and avoids missed calls.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C,D |


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