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CompTIA PD1-001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Connectivity | 11% | |
| Topic 2: Print Engine Process and Components | 21% | |
| Topic 3: Safety and Environment | 6% | |
| Topic 4: Professionalism and Communication | 8% | |
| Topic 5: General Troubleshooting | 23% | |
| Topic 6: Color Theory | 8% | |
| Topic 7: Scan Process and Components | 10% | |
| Topic 8: Basic Electromechanical Components and Tools | 13% |
CompTIA PDI+ Beta Sample Questions:
Question 1
If the printer must be placed in a dusty environment, the customer should be informed that:
A. the machine should be covered during use.
B. increased maintenance may be necessary.
C. the machine wil use more toner than usual.
D. the printer will perform slower.
Question 2
When troubleshooting image output quality on an MFD, which of the following wil help isolate the problem to the scanning system?
A. Print an internal test page.
B. View the error log from a web browser.
C. Make a copy using the ADF.
D. Make a copy using the document glass.
Question 3
A customer recently reported that their print quality was poor. Upon arrival, it is discovered that the printer is set in a closet on a very high shelf. Which of the following is the technicians next step before servicing the device?
A. Ask the customer to select a more suitable location for the printer.
B. Ask the customer to help with moving the machine.
C. Get a small step stool in order to reach the device.
D. Reschedule the call for when a second technician can come and help lift the printer.
Question 4
On a CMYK output device, if the yellow level were increased, which of the following might be a side effect?
A. Orange may appear less saturated
B. Red may appear more saturated
C. All other colors would have a dark halo
D. Blue may appear less saturated
Question 5
Which of the following is the FIRST step to diagnosing a device?
A. Observe and gather information on the symptoms.
B. Establish a theory to the problem.
C. Test and analyze the problem.
D. Implement a theory to the problem.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A |
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