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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer is hitting governor limit errors on a particular job. Which action should the consultant take to resolve the issue?
A) Schedule that job to run more frequently.
B) Increase the batch size for that job.
C) Decrease the batch size for that job.
D) Reschedule that nightly job.
2. The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments. How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A) Payments = Opportunities with Payments; Applications = Activities; Reporting deadlines = Activities
B) Payments = Recurring Donations with Opportunities; Applications = Deliverables; Reporting deadlines
= Deliverables; Actions = Activities
C) Payments = Opportunities with Payments; Applications = Deliverables; Reporting deadlines = Deliverables; Actions = Activities
3. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)
A) Install NPSP
B) Enable My Domain
C) Ensure Volunteers for Salesforce is properly configured
D) Ensure appropriate licenses are provisioned
4. A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?
A) OmniStudio Document Generation
B) Einstein Activity Capture
C) Intelligent Document Automation
5. A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
A) Compare usage of roll-up summary fields to limits.
B) Check that the nonprofit has the most recent NPSP release.
C) Apply for license donation for Volunteers for Salesforce.
D) Ensure the Program Management Module is already installed.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: A |


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