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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management & Databases | 15% | - Data integrity, security, and governance - SQL and data querying - Database models and design |
| Networking & Infrastructure | 15% | - Network types, protocols, and architecture - IT infrastructure management - Cloud computing and virtualization |
| IT Governance, Strategy & Ethics | 15% | - IT alignment with business goals - Compliance, policies, and ethics - IT service management and ITIL basics |
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| IT Fundamentals & Concepts | 20% | - Role of IT in business - Information systems types and components - Data, information, and knowledge management |
| IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation - Threats, vulnerabilities, and controls |
WGU Information Technology Management QGC1 Sample Questions:
Question #1
Which enterprise resource planning (ERP) feature benefits small businesses?
A. Customizable business modules
B. Offline processing only
C. Minimal IT infrastructure
D. Simple setup and low cost
Question #2
How is urban population growth influencing IT leadership strategies globally?
A. By increasing the demand for scalable urban digital services
B. By preserving the traditional pace of urban service delivery
C. By balancing upgrades across urban and rural technology networks
D. By expanding urban IT infrastructure at a slower pace to manage costs
Question #3
What is an advantage of virtualization?
A. Restricts the availability of resources
B. Reduces the cost of ownership and makes IT simpler to manage
C. Increases reliance on manual operations
D. Allows for greater workload stagnation
Question #4
What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.
A. Discover and review development in information technology
B. Recommend opportunities and actions to benefit the organization
C. Oversee hiring to enhance the implementation of future improvements
D. Recognize the possibility of budget overages before they occur
E. Report IT issues to the CIO as they arise and implement the ClO's solutions
Question #5
A company wants to create a shopping bot that will search several retailers' websites to find the best prices on products that it frequently orders. Which type of software should the company use to create a shopping bot?
A. Intelligent agent
B. Virtual reality
C. Neural network
D. Fuzzy logic
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: A | Question #3 Correct Answer: B | Question #4 Correct Answer: A,B | Question #5 Correct Answer: A |
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