PDF Version DemoWhat Group Is ITILSC-SOA Designed for?
The ITILSC-SOA test is intended for those who desire to gain the ITIL Intermediate Service Offerings and Agreements (SOA) certificate. Thus, specialists like IT managers, availability managers, supplier relationship managers, capacity managers, IT finance managers, and service portfolio managers qualify to take it. Other target groups include:
- Those wishing to delve into the SOA processes as well as to know how they may be utilized in improving IT service in addition to supporting quality in a given organization;
- Applicants reaching for ITIL Expert certificate;
- Individuals wishing to progress toward the ITIL Master certification within ITSM, where the prerequisite is the ITIL Expert.
- Those candidates with the ITIL Foundation certification in ITSM and have a desire of advancing to higher ITIL designations;
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Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
How to book the ITILSC-SOA Exam
These are following steps for registering the ITILSC-SOA exam. Step 1: Visit PeopleCert Exam Registration Step 2: Select the onsite proctored or online proctored delivery method of Certification Exam Step 3: Select Date, time and confirm with a payment method
EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Demand Management | - Demand Analysis
|
| Financial Management for IT Services | - Financial Processes
|
| Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Supplier Management | - Supplier Lifecycle
|
| Service Level Management | - Performance Management
|
| Business Relationship Management | - Customer and Business Relationships
|
| Introduction to Service Offerings and Agreements | - Service Management as a Practice
|
| Organizing, Technology and Implementation | - Technology and Implementation Considerations
|
| Service Portfolio Management | - Service Portfolio
|
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