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HP HP5-B02D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Sales Positioning (Delta Selling) | - Competitive comparison concepts
|
| Customer Solution Mapping | - Matching printing solutions to business needs
|
| HP Printing & Imaging Product Knowledge | - Printer hardware and categories
|
HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:
Question #1
Why are HP supplies important to the reseller?
A. Because of the partner discount process
B. Because you can have the highest margin with HP originals
C. Because the customer purchasing period can be up to 10 years for just one printer
D. Because the customer will only choose original supplies
Question #2
Where can customers find more information about how to protect themselves from counterfeit products?
A. The HP anti-counterfeit end-customer investigation trainings
B. The HP anti-counterfeit website
C. The HP anti-counterfeit video hotline
D. The HP anti-counterfeit TV channel
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: B |
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