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HP HP2-I21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managed Print Services (MPS) | 25% | - Features and benefits of HP MPS - Service levels and contract models |
| Topic 2: Sales Strategy & Customer Engagement | 10% | - Identify customer needs and pain points - Position and differentiate HP services |
| Topic 3: Print Security & Solutions | 20% | - HP security technologies: Sure Start, JetAdvantage - Secure managed print services |
| Topic 4: HP Print Lifecycle Services Overview | 25% | - Value proposition and business benefits - Understand HP Print Lifecycle Services portfolio |
| Topic 5: HP Device as a Service (DaaS) | 20% | - DaaS offering and pricing structure - Customer use cases and benefits |
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