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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Retail Point of Sale Portfolio Overview | - HP retail solution positioning and value proposition - HP POS hardware components (terminals, printers, peripherals) |
| Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
What does HP do to reduce clutter of cables in retail solutions?
A. Adds more features to eliminate peripherals
B. Offers wireless peripherals
C. Offers rechargeable peripherals
D. Provides powered ports for peripherals
Question 2
What is the difference between HP RP3 and HP RP5 retail systems?
A. HP RP3 retail system includes many more accessories than HP RP5 retail system does.
B. HP RP3 retail system is touch-enabled, while HP RP5 retail system is not touch-enabled.
C. HP RP3 retail system is a multi-purpose platform, while HP RP5 retail system is a single purpose platform.
D. HP RP5 retail system is a multi-purpose platform, while HP RP3 retail system is a single purpose platform.
Question 3
What are the three major components of a retail point of sale solution?
A. Hardware, software, and services
B. POS system, peripherals, and cash drawers
C. POS system, digital signage, and self service
D. Mobility, kiosks, and displays
Question 4
How is HP able to provide the best end-to-end retail store solutions at competitive prices?
A. HP offers an industry-leading standard warranty backed by world-class customer support
B. HP has more than 100 years of experience delivering the best overall retail solutions
C. HP can use skills, capabilities, and knowledge from all divisions.
D. HP creates confusion, uncertainty, and doubt about its competitors
Question 5
What do HP retail solutions help retailers create so that they can effectively address consumer demands?
A. Online catalogs that offer more choices than the retailer can stock
B. In-store experiences that integrate mobile and web channels
C. Creative and insightful displays of products and services
D. In-store atmospheres that are welcoming and comfortable
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B |
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