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HP HP2-H12 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Support | 10% | - Firmware and software updates - Common issues and resolution - Warranty and support resources |
| Management and Administration | 20% | - Remote configuration and updates - Monitoring and troubleshooting - Security settings and lockdown - HP Device Manager usage |
| Implementation and Deployment | 25% | - Connection brokers and protocols (RDP, ICA, PCoIP, VMware Horizon) - Local peripheral configuration - Image creation and customization - Deployment methods and tools |
| Solution Design and Sizing | 25% | - Assessing customer requirements - Selecting appropriate thin client models - Compatibility with virtualization platforms - Network and infrastructure considerations |
| HP Thin Client Overview and Architecture | 20% | - Operating system options (Windows Embedded, ThinPro, Smart Zero) - Hardware and software architecture - Thin client benefits and use cases |
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