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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Thin Client Portfolio | 30% | - Operating systems and software options - t-series and multi-seat solutions - Hardware specifications and features |
| Topic 2: Solution Design and Compatibility | 20% | - Virtualization infrastructure integration - Server and protocol compatibility - Security and management features |
| Topic 3: Selling and Positioning | 25% | - Competitive differentiation - Sales process and proposal preparation - Warranty and support services |
| Topic 4: Market and Customer Needs | 25% | - ROI and TCO advantages - Customer business and technical requirements - Thin client market trends and benefits |
HP Selling HP Thin Clients Sample Questions:
1. What is a unique competitive advantage of the HP MultiSeat Computing Solution?
A) access devices that have no processor, memory, or moving parts
B) complete end-to-end solution that includes the hardware, software, licenses, and support
C) power delivery to the access devices by the MultiSeat host PC
D) solution based on the unique features of the HP BladeSystem c-Class
2. The following question is an example of which type of sales question?
"How does this solution enable you to support your techincal requirements for managing school district business?"
A) presentation
B) Assessment
C) elevator pitch
D) discovery
3. Which weaknesses of Wyse thin client management software should you point out in a competitive situation? (Select three.)
A) Wyse does not have an enterprise management tool comparable to HP Client Automation.
B) Wyse Device Manager supports only the push mode of communication with the thin client gateway.
C) Wyse charges for both the Workgroup edition and the Enterprise edition of Wyse Device Manager.
D) Although the Workgroup edition of Wyse Device Manager is provided free of charge, Wyse charges for the Enterprise edition.
E) Wyse does not have a mature and stable management tool, so it relies on third-party management solutions.
F) Wyse Device Manager is a three-tiered solution, which increases the management complexity and adds to network traffic.
4. Which customer requirements does Wyse often use in their sales tactics to win a thin client sale? (Select three.)
A) global geographic presence
B) small operating system image
C) mature, stateless device architecture
D) software compatibility
E) short boot time
F) easy and seamless manageability
5. VMware View is an example of which category of client virtualization components?
A) VDI solution
B) virtualization management tool
C) remote protocol
D) connection broker
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B,D,F | Question # 4 Answer: A,D,E | Question # 5 Answer: A |


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