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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Huawei Service Portfolio and Solutions | - Mapping services to customer scenarios - Overview of Huawei enterprise service offerings |
| Proof of Concept (PoC) and Handover | - Planning and executing PoC activities - Transition from presales to delivery teams |
| Presales Service Fundamentals | - Role and principles of presales services - Presales workflows and customer engagement basics |
| Customer Needs Analysis | - Translating requirements into solution options - Techniques for gathering and documenting customer requirements |
| Solution Design and Proposal Development | - Developing service proposals and pricing considerations - Designing tailored service solutions |
| Presentation and Competitive Positioning | - Competitive analysis of service solutions - Delivering effective presentations and demonstrations |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
Question #1
Huawei customer support service capabilities include the following types () (multiple choice)
A. On-site support capabilities
B. Remote support capabilities
C. Dedicated support capabilities
D. Hardware support capabilities
E. Software support capabilities
F. Proactive hosting ability
Question #2
Which of the following are typical stages in a presales engagement? (Multiple choice)
A. Solution design
B. Post-sale marketing campaigns
C. Proposal/quotation
D. Requirement gathering
Question #3
What are the following outputs of IP network planning and design services? (Multiple choice)
A. Network migration/implementation
B. Gap/risk analysis report
C. Web presentation feasibility assessment report
D. Requirements analysis/modeling scenarios
Question #4
The characteristics of Huawei's professional certification can be represented by "CAN", and the following pairs are "C" in "CAN" The English alphabet is understood correctly Is it?
A. Cover
B. Certiflcate (certified).
C. Convergence
D. Complete
Question #5
WLAN after-sales network planning is different from the WLAN pre-sales network planning work content? (Multiple choice)
A. AP quantity planning
B. Placement design
C. Site detailed survey
D. Overlay design
Solutions:
| Question #1 Correct Answer: A,B,C,D,E,F | Question #2 Correct Answer: A,C,D | Question #3 Correct Answer: B,C,D | Question #4 Correct Answer: C | Question #5 Correct Answer: B,C,D |
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