Salesforce Consultant ED-Con-101 Braindumps

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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Bots
B) Live Chat
C) Knowledge
D) Queues

2. The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?

A) Audience Studio
B) email Studio
C) Interaction Studio
D) Social Studio

3. A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.
What is the likely cause for all of these issues?

A) Insufficient data storage
B) TDTM
C) Insufficient code coverage
D) Data skew

4. A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.
Which consideration should the consultant discuss with the institution?

A) Person Accounts can only be merged with Administrative Accounts.
B) A support ticket is required to disable Person Accounts.
C) Person Accounts are unsupported in EDA.

5. An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?

A) Einstein Account-Based Marketing
B) Marketing Cloud Business Unit
C) Pardot Business Unit
D) Salesforce Data Management Platform

Solutions: