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SAP Certified Application Associate C_C4HFSM_91 Braindumps

C_C4HFSM_91

Exam Code: C_C4HFSM_91

Exam Name: SAP Certified Application Associate - SAP Field Service Management 19Q1

Updated: Sep 12, 2026

Q & A: 88 Questions and Answers

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SAP C_C4HFSM_91 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Reporting & Analytics14%- Report templates and configuration
- Data export and analysis
- Standard reports and dashboards
Topic 2: SAP Field Service Management Fundamentals12%- Navigation and basic administration
- Solution overview and architecture
- Core business processes
Topic 3: Master Data Management12%- Equipment, item, and service call setup
- Partners, skills, and service contracts
- Organizational structure configuration
Topic 4: Service Execution & Completion16%- Forms, reports, and documentation
- Effort, material, and expense recording
- Service call lifecycle
Topic 5: Workforce Management & Dispatching16%- Resource planning and scheduling
- Crowd service and technician management
- Activity assignment and optimization
Topic 6: Integration & Extensibility14%- Smart forms and customizations
- Security and permissions
- Integration with SAP Service Cloud / C/4HANA
Topic 7: Mobile Application16%- Offline functionality and data synchronization
- Field service mobile app features
- Check-in, checkout, and time recording

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question #1

What is the first step a technician needs to take to add a smart form within the SAP Field Service Management module app? Choose the correct answer.

A. Select whether it is mandatory
B. Select a template
C. Select a record form the linked object
D. Select a linked object


Question #2

Which tool is used to build an online cloud report'? Choose the correct answer.

A. Caspar Studio
B. Microsoft Reports
C. Crystal Reports
D. Crystal Dashboards
E. Jaspersoft Studio


Question #3

Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.

A. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'
B. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
C. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'
D. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
E. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician


Question #4

If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

A. He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.
B. He can only approve in the ERP
C. He can approve from his Field Services mobile app.


Question #5

You are an administrator who needs to activate the Reserved Materials feature in the mobile app.
Which permission operations must you maintain for the RESERVEDAMATERIAL object type? Choose Two correct answers.

A. Create
B. Read
C. Delete
D. Update


Solutions:

Question #1
Answer: A
Question #2
Answer: E
Question #3
Answer: B
Question #4
Answer: A
Question #5
Answer: B,D

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