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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 2: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 3: Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Topic 4: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 5: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 6: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 7: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 8: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
A) Unit Of Measure
B) Maximum Order Quantity
C) Division
D) Customer Part Number
2. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A) The buying center must include all the contacts from the account master.
B) The buying center must include all the contacts mentioned in the opportunity.
C) The opportunity must include all the contacts mentioned in the buying center.
D) The opportunity must include all the contacts from the account master.
3. Which of the following actions can you perform using the data workbench tool?
There are 3 correct answers to this question.
Response:
A) Export
B) Import
C) Create
D) Delete
E) Update
4. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Visit
B) Phone calls
C) Service request
D) Task
E) Appointment
5. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
Please choose the correct answer.
Response:
A) Party role definition
B) Party determination
C) Customer role
D) Involved parties
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B | Question # 3 Answer: A,B,E | Question # 4 Answer: A,B,D | Question # 5 Answer: A |
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