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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 2: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 3: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 4: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 5: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 6: Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Topic 7: Product and Pricing | 8%–12% | - Product master data - Price lists and discount determination - Pricing configuration |
| Topic 8: Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Topic 9: Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Topic 10: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 11: Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity lifecycle and forecasting |
| Topic 12: User Management | 8%–12% | - Business user setup - Role and access management - Organizational structure |
| Topic 13: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 14: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
| Topic 15: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?
A. Restricted Read and Write access
B. Unrestricted Read and Write access
C. Unrestricted read access and restricted write access
D. Restricted read access and unrestricted write access
Question #2
You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
A. Description
B. Port Binding
C. Port Type Package
D. Category
Question #3
What can you use to control user privileges in SAP Hybris Cloud for Customer? (3 correct answers)
A. Business configuration
B. Page layout
C. Code list restriction
D. Business Role
E. Organizational Structure
Question #4
How can you distribute the revenue of the opportunity? (2 correct answers)
A. The revenue can be distributed on a daily basis
B. The revenue can be distributed between the sales team members
C. The revenue can be distributed between the account team members
D. The revenue can be distributes at header level
Question #5
You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
A. It removes the account from the territory realignment calculation
B. It aligns the account territory determination with the territory realignment run
C. It remove the employee from the territory realignment calculation
D. It removes only accounts with multiple territories from the territory realignment run
Solutions:
| Question #1 Answer: B | Question #2 Answer: B | Question #3 Answer: B,C,D | Question #4 Answer: B,D | Question #5 Answer: A |
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