Software Certifications CSQA Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 | - Quality Assurance: This section of the exam measures skills of a Quality Manager and covers the proactive processes that ensure work is done according to defined standards. It emphasizes audits, reviews, and structured approaches to prevent issues before they occur.
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| Topic 2 | - Quality Planning: This section of the exam measures skills of a Quality Manager and covers the planning activities that define quality objectives and integrate them into projects. It involves resource alignment, risk considerations, and preparation of methods for consistent quality delivery.
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| Topic 3 | - Quality Control Practices: This section of the exam measures the skills of a Software Quality Analyst and covers practices focused on monitoring and verifying outputs. It involves inspections, testing, and corrective measures to ensure deliverables meet the required criteria.
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| Topic 4 | - Metrics and Measurement: This section of the exam measures the skills of a Software Quality Analyst and covers the identification and use of data to assess quality performance. It focuses on selecting the right metrics, gathering meaningful measurements, and using them for decision-making and process improvement.
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| Topic 5 | - Quality Principles: This section of the exam measures the skills of a Software Quality Analyst and covers the core philosophies and values that shape how quality is defined in software development. It emphasizes the foundation of quality thinking and its application across processes and outcomes.
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| Topic 6 | - Outsourcing, COTS and Contracting Quality: This section of the exam measures skills of a Quality Manager and covers managing quality when outsourcing work, using commercial off-the-shelf software, or engaging in contractual agreements. It highlights how to ensure that external or third-party solutions meet organizational quality standards.
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| Topic 7 | - Define, Build, Implement, and Improve Work: This section of the exam measures the skills of a Software Quality Analyst and covers the life cycle of defining processes, building workflows, implementing solutions, and continuously improving them. It highlights iterative improvement as a central part of quality practice.
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Reference: https://www.peoplecert.org/browse-certifications/software-development-and-testing/PeopleCert-Software-Quality-52/certified-software-quality-analyst-csqa-3651

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