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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Restricting and Extending Object, Record, and Field Access
- Determining Appropriate Sharing Solutions
- Data Relationships
- Territory Management
2. Automation, Change Management, and Auditing
- Change Management Options
- Sandboxes
- Deployment Tools
- Auditing and Monitoring
3. Analytics and Data Management
- Creating Reports
- Report Types
- Dashboards
- Data Quality Features and Policies
4. Sales, Service, and Content Applications
- Entitlements
- Content Management
- Forecasting
- Service Cloud Console Toolkit
- Products, Price Books, Schedules, and Quotes
- Salesforce Knowledge
5. Customization: Fields
- Work with record types and business processes
- Work with page layouts
- Create selection fields: picklists and lookups
- Maintain data quality
- Administer standard fields
- Create new custom fields
- Create formula fields
6. Managing Data
- Update existing records with the data loader
- Mass delete records
- Mass transfer records between users
- Import new records using import wizards
- Back up data with a weekly export
- Keep records up to date with Data.com and social accounts and contacts
7. Reports and Dashboards
- Summarize report data with formulas and visual summaries
- Build dashboards
- Filter reports
- Run and modify reports
- Create new reports with the report builder
- Print, export, and email reports
8.Automation
- Manage email administration
- Set up workflow rules and Process Builder
- Automate leads and cases
9. Managing the Support Process
- Automate the support process
- Analyze support data with reports and dashboards
- Enable collaboration in the Service Cloud
- Understand the Salesforce Console
How to book the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
There are the following steps for registering the Salesforce CRT 211 exam:
- Step 1: Visit to Webassessor Exam Registration
- Step 2: Signup/Login to Webassessor
- Step 3: Select the onsite proctored or online proctored delivery method of Certification Exam
- Step 4: Select Date, time and confirm with a payment method
For more information, please click here.
Salesforce CRT-211 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Access | - Organization-Wide Defaults and Sharing - Permission Sets and Field-Level Security - Role Hierarchy and Profiles |
| Topic 2: Data Management | - Data Governance and Archiving - Data Import and Export Tools - Data Quality and Duplicate Management |
| Topic 3: Sales and Service Applications | - Automation in Sales and Service Processes - Service Cloud Features - Sales Cloud Configuration |
| Topic 4: Analytics and Reporting | - Data Visualization and Sharing - Reports and Dashboards - Advanced Reporting Features |
| Topic 5: Process Automation | - Workflow Rules and Process Builder Concepts - Flow Automation - Approval Processes |
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