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IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Architecture and Concepts | - ITIL-aligned configuration management concepts - CMDB data model and relationships - Tivoli CCMDB architecture overview |
| Topic 2: Maintenance and Troubleshooting | - Performance tuning and optimization - Monitoring system health - Troubleshooting common CCMDB issues |
| Topic 3: Configuration and Administration | - Data synchronization and reconciliation - User roles and security configuration - Configuring CCMDB components |
| Topic 4: Integration and Data Management | - Integration with discovery tools - Integration with Tivoli Process Manager - Data import/export mechanisms |
| Topic 5: Installation and Deployment | - Deployment architecture components - Installation prerequisites and system requirements - Initial configuration steps |
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