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The KPI Institute C-KPIP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| KPI Documentation and Standardization | 15% | - Documentation form design and components - Standardized templates and libraries - Ownership, frequency and data definitions |
| Data Gathering, Quality and Reporting | 15% | - Activation and visualization tools - Reporting, dashboards and interpretation - Data sources, collection and validation - Data quality dimensions and improvement |
| Understanding and Classifying KPIs | 20% | - Taxonomy and classification frameworks - SMART criteria and definition rules - Typology: leading/lagging, efficiency/effectiveness, qualitative/quantitative - KPI lifecycle and logic |
| The World of KPIs | 15% | - Challenges in performance measurement - Value and role of KPIs - Concepts, terminology and governance - Organizational levels and application |
| Target Setting and Performance Goals | 10% | - Common mistakes and behavioral issues - Benchmarking and comparison - Target setting methodologies and best practices |
| KPI Selection and Alignment | 25% | - Cascading KPIs across organizational levels - Selection criteria and techniques - Linking KPIs to strategy and objectives - Alignment with business goals and initiatives |
The KPI Institute Certified KPI Professional Sample Questions:
Question #1
How often should KPIs be modified?
A. As often as required by strategy / operational changes
B. Once a year
C. Once a quarter
D. Once a month
Question #2
Which purpose would you choose to justify the selection of "Processes optimized (%)" as a KPI?
A. To measure processes
B. To monitor the advances made in maturing process management as a capability
C. To evaluate processes
D. To monitor process implementation
Question #3
For "Budget variance (%)", the trend is good when:
A. This is not a KPI
B. Increasing
C. Within range
D. Decreasing
Question #4
Which of the following statements doesn't represent a KPI reporting data source?
A. Competitors' annual reports
B. Operational reports
C. Enterprise Resource Planning (ERP) software
D. Surveys
Question #5
Objectives should start with:
A. Value drivers
B. Nouns
C. Adjectives
D. Action verbs
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: B | Question #3 Correct Answer: C | Question #4 Correct Answer: A | Question #5 Correct Answer: D |
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