SAP Certified Application Associate C-C4C14-1811 Braindumps

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SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. In what facet can you maintain counter readings?

A) Items
B) Contracts
C) Measurements
D) Maintenance Plan

2. For which of the following reasons would you create a business role? Note: There are 3 correct answers to this question.

A) You want to perform fine-tuning activities.
B) You want to make custom reports available on the home page
C) You want to restrict drop-down list values for a specific group of users.
D) You want to standardize system access
E) You want to set up a service agent for an administrator

3. Which of the following objects are used as collectors when you release work tickets from SAP Cloud for customer to SAP ERP?
Note: there are 2 correct answers to this questions.

A) Internal order
B) Contract
C) Sales order
D) Debit memo request

4. Which of the following object can be created in SAP ERP when a work ticket from SAP Cloud for Customer is released to SAP ERP?
Note: There are 3 correct answers to this question.

A) Internal order
B) Good issue
C) Service order
D) Purchase order
E) Billing request

5. Where do you set up a custom report to appear in the SAP Cloud for Customer insight app?

A) Adaptation mode
B) Business Analytics work center
C) Home page
D) Analysis work center

Solutions: