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SAP C-BCSCX-2502 Exam Syllabus Topics:
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SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions:
Question #1
Which solution can be used to analyze a real-time 360 view of the customer?
A. Customer Identity Access Management (CIAM) for Business-to-Consumer (B2C)
B. Enterprise Consent and Preference Management
C. SAP Customer Data Platform
D. Customer Identity Access Management (CIAM) for Business-to-Business (B2B)
Question #2
Which SAP CX solution would you position to process customer issues?
A. SAP Emarsys
B. SAP Customer Data Cloud
C. SAP Sales Cloud Version 2
D. SAP Service Cloud Version 2
Question #3
Which application would you use to execute an email campaign for a target group?
A. SAP Commerce Cloud
B. SAP Emarsys
C. SAP Customer Data Cloud
D. SAP Service Cloud Version 2
Question #4
What is SAP Customer Data Cloud designed to do?
A. Provide multiple views of the customer.
B. Execute end-to-end loyalty campaigns.
C. Connect information from a single source.
D. Manage customer identities, consent, and preferences.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: D | Question #3 Correct Answer: B | Question #4 Correct Answer: D |
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