Salesforce Loyalty Management AP-212 Braindumps

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

A member reaches out to the Member Services team regarding points that have expired and requests to restore them. The Loyalty program has a fixed model expiration for non-qualifying points.
How should the Member Services Agent restore the expired points and also set them to expire in the next two months?

A. Edit the Loyalty Member Currency record to restore the Points Balance and set the 'NextExpirationDate' field to two months from the current date
B. Delete the transaction journal that expired the points and re-run the expiration Data Processing Engine job after two months
C. Edit the 'Credit' ledgers corresponding to the points that expired and extend the expiration date to two months from the current date
D. Use 'Adjust Points' action on Loyalty Program Member page to credit points and select the Points Expiration Date as two months from the current date

Question 2

Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A. Loyalty Analytics admin
B. CLA Analytics Base Admin
C. Data Pipelines Base User
D. Rule Engine Designer

Question 3

Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

A. Contact, Account, and Opportunity
B. Voucher Definition, products, and Loyalty Member Tier
C. Contact Loyalty Program Member, and Loyalty Member Tier
D. Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign

Question 4

A new promotion named "Summer Sales" within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.
Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

A. Create a new segment within CDP.
B. Create a custom report using "Salesforce reports".
C. "Add Segments" within the "Promotion Segments" section of the "Summer Sales" Promotion
D. Add the Segmented "Loyalty program members" to a new "Campaigns".

Question 5

A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

A. In the Partner Account record, 'Enable Customer User" on the Contact associated
B. For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
C. Using Experience Cloud sharing sets, specify Account as the object of your sharing set
D. Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
E. Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled

Solutions: