PDF Version Demo
Oracle certification 1Z0-1064-21 exam is an important IT certification exam. But, it is not easy to pass 1Z0-1064-21 exam and get the certificate. Here, we would like to recommend ITCertKey's 1Z0-1064-21 exam materials to you. With the help of the 1Z0-1064-21 questions and answers, you can sail through the exam with ease.
ITCertKey is a good website that provides all candidates with the latest and high quality IT exam materials. Oracle 1Z0-1064-21 braindumps on ITCertKey are written by many experienced IT experts and 99.9% hit rate. If you don't have time to prepare for 1Z0-1064-21 or attend classes, ITCertKey's 1Z0-1064-21 study materials can help you to grasp the exam knowledge points well. By using ITCertKey, you can obtain excellent scores in the B2B Service 1Z0-1064-21 exam.
ITCertKey Oracle 1Z0-1064-21 braindumps are formulated by professionals, so you don't have to worry about their accuracy. They will efficiently lead you to success in Oracle certification exam. We provide you with the latest PDF version & Software version dumps and you just need to take 20-30 hours to master these 1Z0-1064-21 questions and answers well. Our Software version dumps are the 1Z0-1064-21 test engine that will give you 1Z0-1064-21 real exam simulation environment.
ITCertKey will offer all customers the best service. We will give all customers a year free update service. Within one year, if the 1Z0-1064-21 practice test you have bought updated, we will automatically send it to your mailbox. If you don't pass your 1Z0-1064-21 exam, you just need to send the scanning copy of your examination report card to us. After confirming, we will give you FULL REFUND of your purchasing fees.
What's more, we provide you with the 1Z0-1064-21 free demo. Before you decide to buy the materials, you can download some of the 1Z0-1064-21 questions and answers.
Oracle 1Z0-1064-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Digital Customer Service | 20% | - Templates and Layouts - DCS Application Architecture - Customization and Components |
| Productivity and Automation | 12% | - Macros and Shortcuts - Workflows and Rules |
| Security and Access Control | 8% | - Roles and Privileges - Data Security |
| Entitlements and Service Level Agreements | 20% | - Coverage and Entitlement Setup - Milestones and Escalations - SLA Configuration |
| Knowledge Management | 15% | - Integration with Service Requests - Article Management and Search - Knowledge Base Setup |
| Service Request Management | 25% | - Assignment Rules and Queues - Categories, Types, and Statuses - Service Request Lifecycle |
Oracle B2B Service 2021 Implementation Essentials Sample Questions:
Question 1
If you did not use the Reference Implementationtemplate for your Digital Customer Service (DCS) application, you will _________.
A. be required to create all of your own components for the display of Engagement Cloud objects
B. not be able to preview your application before you publish it
C. have to contact Oracle Support for the permission to deploy your custom DCS application
D. be required tomap roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role
Question 2
If you want to disable the ability to delete activities for all users, what action should you perform?
A. Remove the "delete activities" privilege from all the roles for users who have this access.
B. Remove the users of the roles who have the "delete activities" access.
C. Remove the "delete activities" button from all pages used by the users who have this access.
D. Remove the "delete activities" role from all the users who have this role.
Question 3
To create anew Survey object, you create a sandbox and set it as active.
Which two statements are correct while creating your Survey object in Application Composer?
A. You can set a second sandbox as Activeat the same time in order to begin working on another new object.
B. Your changes are isolated and do not impact other users' configuration environments or the production environment.
C. Multiple users cannot use your sandbox at the same time.
D. Your changes won't be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.
Question 4
Which two are required to publish a completed Digital Customer Service (DCS) application?
A. nothing (DCS applications are always available to all users.)
B. system administrator approval
C. moving the application to Staging and subsequently to Production status
D. a single "publish" action to complete the task
Question 5
Your customer is asking for amodification of Lookup Types in Service Request.
You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
Which four lookups can be modified from this task list?
A. Manage Service Request Status Values
B. Manage Service Request Products
C. Manage Service Request Queue
D. Manage Service Request Categories
E. Manage Service Request Severities
F. Manage Service Request Resolutions
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B,D | Question 4 Answer: A,C | Question 5 Answer: A,B,C,D |
983 Customer Reviews
Quality and ValueITCertKey Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITCertKey testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITCertKey offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.