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IBM Midrange Storage Technical Support V3 Sample Questions:

1. Which of the following statements is true about the IBM Active Cloud Engine (ACE)?

A) ACE moves files transparently to the most appropriate tier of storage.
B) ACE provides user self-service capability to deploy SAN storage.
C) ACE is available for SAN Volume Controller, Storwize V7000 Unified, and XIV system.
D) ACE improves storage performance by migrating very active data to SSD, at the sub-LUN level.

2. A customer has HP and EMC midrange storage systems. Their main concern is that they have multiple management applications for these systems and they want to be sure they have efficient utilization of their storage.
Which of the following IBM products would assist with consolidation and meet their needs?

A) IBM Systems Director
B) Easy Tier
C) Storwize V7000 Unified
D) TS7610 ProtecTIER Appliance

3. What is the most efficient way to be kept up to date with technical information on an installed IBM storage system?

A) Send an email to [email protected] and request to be added to the mailing list
B) Look periodically to the IBM announcement website http:7/www-01 ibm com/common/ssi/index wss?requestJocale=en
C) Purchase a Techline support subscription.
D) Subscribe to the daily email notifications at https //www ibm.com/support/mynotifications

4. A customer wants to deploy a 6 TB database using Storwize V7000. The exhibit shows the Disk Magic model that was created to predict the performance. When the system was deployed the service times at different IOPS were consistently longer than forecasted by Disk Magic.
What might cause this situation?

A) Disk Magic defaults to Easy Tier enabled
B) Disk Magic Used Capacity was understated in the model
C) Disk Magic is a marketing tool so it always overestimates performance
D) Actual performance will increase over time as the cache warms up

5. The technical specialist is reviewing a Storwize V3700 proposal with a customer and he/she asks about the Storwize V3700 support. The customer is inquiring about "how-to" support and not about microcode firmware or software upgrade processes.
What product support should the customer purchase for "how to" support?

A) The customer should specifically purchase a Storage Manager Software Maintenance Agreement
B) On the Storwize V3700 the Licensed Machine Code includes microcode, firmware and software upgrades
C) The customer should purchase a Storwize V3700 "Remote Technical Support" agreement for Storage Manager
D) On the Storwize V3700 the customer does not need to purchase anything for a 3-year time period

Solutions: