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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Solution design and requirements mapping - Data management, scalability, and quality assurance - Deployment methodology and change management - Governance and compliance considerations |
| Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Grants management and program administration - Core architecture and data model - Licensing, permitting, and inspection management - Document processing, eSignature, and reporting tools - Employee experience and emergency response capabilities |
| Public Sector Solution Product Configuration | 36% | - Action plans, automation, and business rules implementation - Service Cloud and Experience Cloud setup for citizen services - Security, sharing, and compliance configuration - Configure OmniStudio components for public sector workflows |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A Consultant completed a process requirement workshop with a government agency and completed a process map following the workshop. When should the Consultant review the process map with the government agency to get sign- off on outlined business requirements?
A) During the user acceptance testing of the project
B) After the completion of the design and solution phase
C) After the architecture team has reviewed the completed process map
D) Before the solution design and solution phase of the project
2. A government agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR). What three steps should a technical consultant configure to satisfy the agency's use case?
A) Enable Data Raptor to read information from a scanned document
B) Enable OCR Setting in the Document Object
C) Enable Intelligent Form Reader
D) Map Form Types to Objects
E) Set Up Data Extraction
3. Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?
A) The Customer Account Portal template.
B) The Licenses and Permits template.
C) Public Sector Solution Template
D) There is no pre-configured template.
4. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?
A) OmniOut
B) DataRaptor
C) Integration Procedure
D) FlexCards
5. What are two possible use-cases for a FlexCard?
A) A widget to aggregate complex data models for quick-glance information
B) A homepage widget to quickly launch common processes.
C) A widget to ask multiple pages of questions in the application form
D) A widget to perform in-line edits and calculations within a table quickly
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,D,E | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A,B |
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