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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operating Systems | 33% | - File systems, storage and driver management - Application installation and updates - Windows installation and configuration - System utilities and command-line tools |
| Topic 2: Security | 22% | - User authentication and permissions - Malware prevention, detection and removal - Wireless and network security settings - Physical and logical security concepts |
| Topic 3: Mobile Devices | 9% | - Android and iOS configuration - Mobile security and data management - Synchronization and connectivity |
| Topic 4: Software Troubleshooting | 36% | - Network connectivity problems - Security-related troubleshooting - Application errors and crashes - Operating system boot and performance issues |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A user attempts to remote into their machine at night but cannot connect. The user believes that someone is unplugging their computer from the network at night and plugging in a personal machine. Which of the following security measures would BEST prevent this behavior from continuing?
A) Set the port to only activate during business hours.
B) Limit the port to a specific MAC address.
C) Disable DHCP on the network router.
D) Deactivate the port that is being used from the switch.
2. A user states they are hearing a clicking noise coming from the computer. There is a message on the screen saying no operating system found, and the computer then attempts to boot from PXE. Which of the following should the technician perform?
A) Replace the DVD-Rom
B) Remove the floppy disk
C) Replace the hard drive
D) Replace the NIC
3. Which of the following devices is MOST likely to come standard with a solid state hard drive?
A) Desktop PC
B) Laptop
C) Tablet
D) Storage server
4. Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A) Windows Update is running
B) The reset button is stuck
C) The computer is in Safe Mode
D) The computer has locked up
5. A technician has just updated a user's PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print. Which of the following is the MOST likely reason for this issue?
A) The PC's network connection is down.
B) The print server does not have the proper driver.
C) The server is using PCL instead of PostScript.
D) The printer is not installed on the print server.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |


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