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IBM C1000-169 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SRE Fundamentals and Terminology | 15% | - Reliability and resiliency concepts - Four golden signals of monitoring - SRE principles and responsibilities - SLO, SLI, SLA definitions and relationships - Basic troubleshooting techniques |
| Observability Topics | 18% | - Monitoring, metrics, and logging concepts - Monitoring tools and best practices - Alerting principles and tools - Distributed tracing |
| Operations | 19% | - High availability and disaster recovery - Operational readiness reviews (ORR) - Data replication and integrity - IBM Cloud backup and restore - Failure domains and infrastructure reliability |
| Deployments | 9% | - CI/CD concepts - Zero-downtime deployment strategies - Infrastructure as Code and Schematics |
| Security on IBM Cloud | 8% | - SIEM overview - Security incident detection and response - SRE role in security monitoring - User security policies |
| Incident Management and Post-Incident Reviews | 12% | - Automation in incident response - Incident management framework and toolchain - Problem management and root cause analysis - Post-incident review process |
| Troubleshooting and Runbooks | 19% | - SRE troubleshooting methodology - IBM Cloud Code Engine - VSI and VMware troubleshooting - Block storage troubleshooting - IBM Cloud Internet Services troubleshooting |
IBM Cloud Associate SRE V2 Sample Questions:
Question #1
What is the relationship between Incident Management and Problem Management processes?
A. Incident Management is a subset of Problem Management
B. Both processes are unrelated and operate independently
C. Incident Management and Problem Management work together to resolve incidents and identify underlying issues
D. Problem Management is a subset of Incident Management
Question #2
What are the benefits of monitoring and observability? (Select all that apply)
A. Eliminating the need for incident management
B. Identifying system bottlenecks and performance issues
C. Preventing all incidents from occurring
D. Making informed decisions based on data
Question #3
Which of the following is NOT a key responsibility of Site Reliability Engineers (SREs)?
A. Incident management and resolution
B. Monitoring system health and performance
C. Developing runbooks and playbooks
D. Building new features and products
Question #4
What is the key advantage of canary deployment compared to other zero downtime deployment models?
A. It ensures that all users experience the new version simultaneously
B. It eliminates the need for automated testing
C. It requires no additional infrastructure setup
D. It allows for instant rollbacks in case of issues
Question #5
Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?
A. Incident Escalation Matrix
B. Ishikawa diagram (Fishbone diagram)
C. Fault Tree Analysis
D. 5 Whys technique
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: B,D | Question #3 Correct Answer: D | Question #4 Correct Answer: D | Question #5 Correct Answer: D |


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